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Version 1.1

Effective date: 11.07.2025
Last updated: 11.07.2025
At House of Work, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, submit your CV, or engage our recruitment services.

1. Who We Are

House of Work is a boutique recruitment agency based in the UK, offering tailored staffing solutions to businesses across retirement living, property & real estate, and corporate sectors.

2. What Information We Collect

We may collect and process the following types of personal data:
For Clients:
Name, job title, and contact information
Company details
Project briefs or role requirements
Communications and feedback.
For Candidates:
Full name and contact details
CVs, employment history, qualifications
References and background information
Interview notes and communications
We only collect data that is necessary and relevant to the services we provide.

3. How We Use Your Information

We use your personal data to:
Provide recruitment and staffing services
Match candidates with appropriate vacancies
Communicate with you regarding roles, services, or enquiries
Carry out vetting and compliance checks
Improve our website and client experience
We will never sell or rent your data to third parties.

4. Lawful Basis for Processing

We process your data based on one or more of the following lawful bases under UK GDPR:
Consent – you have given clear permission for us to process your data (e.g., submitting your CV).
Contract – processing is necessary to fulfil a contract with you.
Legitimate Interests – we have a legitimate business interest in managing recruitment activities, which does not override your rights and freedoms.

5. How We Store and Protect Your Data

We store personal data securely using password-protected systems and access controls. We take all reasonable steps to ensure data is kept accurate and up to date, and is retained only for as long as necessary.

6. Data Sharing

We may share your information with:
Clients (with your prior consent if you're a candidate)
Background check providers or reference contacts
Regulatory authorities, if required by law
We do not transfer personal data outside the UK or EEA without appropriate safeguards.

7. Your Rights

Under data protection law, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate information
Request erasure of your data ("right to be forgotten")
Object to or restrict processing in certain circumstances
Withdraw consent at any time
To exercise any of these rights, please contact us at hello@houseofwork.co.uk

8. Cookies and Website Usage

Our website may use cookies to enhance your browsing experience and track site usage. You can manage your cookie preferences through your browser settings. No personally identifiable information is collected through cookies.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact: House of Work
Email: hello@houseofwork.co.uk

10. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website with the updated date noted above.